baji affiliate FAQ — Everything from Deposits to VIP
Deposit methods, verification, customer support, responsible gaming and the VIP program — this page has detailed answers to the questions that come up most often when using baji affiliate.
What's on this FAQ page
How to make a deposit
Depositing at baji affiliate is simple and quick. Currently four mobile payment methods are accepted: bKash, Nagad, Rocket and Upay. To start playing at baji affiliate Casino, you first need to add funds to your account.
baji affiliate currently supports four mobile wallet deposit methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳300. The process is done directly through your mobile wallet, so you can deposit from anywhere at your convenience.
baji affiliate does not charge any separate fee on deposits. However, your mobile wallet operator (bKash, Nagad, Rocket or Upay) may apply a small transaction charge according to their own policy. Check your wallet app's terms and conditions to find out more.
Log in to your account at baji affiliate Login, go to the deposit page, select Nagad as the payment method and enter the amount you want to send to the indicated number. Complete the payment through the Nagad app or USSD code. Once the transaction is confirmed, the balance will be added to your account.
bKash deposits usually appear in your baji affiliate account within a few minutes. Occasionally there may be a slight delay due to network congestion. Keep the bKash transaction ID after making a payment — if there is any issue, sharing it with the support team will help resolve it quickly.
First check the transaction history in your payment app and confirm that the payment was successful. If the balance still hasn't arrived, contact baji affiliate live chat with your transaction ID. Support is available 24 hours a day, so you can reach out at any time.
Verification and documents
For secure transactions, baji affiliate asks for identity verification in certain situations. Your information is kept securely and used only for its intended purpose.
baji affiliate typically requests verification when someone wants to make a large withdrawal for the first time, or when an unusual transaction pattern is noticed on an account. Verification may also be requested at any time for security reasons. It is done to protect your account.
Yes. For secure transactions, the name on your baji affiliate account must match the name registered on your bKash, Nagad, Rocket or Upay wallet. If the names do not match, there may be a delay in the withdrawal process or you may be asked to complete verification.
baji affiliate uses SSL encryption to keep all data secure. Documents you submit are used only for identity verification and are not shared with third parties. For more details on our privacy practices, visit the privacy policy page.
Verification is primarily done to prevent account fraud and unauthorised access. It confirms that the account is being used by the person who actually registered it. In certain situations it becomes compulsory — especially at the time of large withdrawals.
Contact and support
baji affiliate's customer support team is active seven days a week, twenty-four hours a day. Support is available in both Bengali and English.
baji affiliate has two direct support channels: live chat on the website and email. You can speak in Bengali directly on live chat and get a quick response. For more complex matters, you can write in detail and send via email.
Yes, baji affiliate's live chat support is open 24 hours a day, 7 days a week. You can get help at any time, even on BPL or T20 match nights. There are no fixed working hours.
To get a faster resolution, keep these details handy: your registered username or email, a description of the issue, the relevant transaction ID or date and time, and screenshots if available. The more information you provide, the faster the support team can resolve your issue.
baji affiliate's support team can assist in both Bengali and English. Bangladeshi players can easily ask questions in Bengali on live chat and receive answers in Bengali. You won't have any difficulty due to language.
Limits and controls
baji affiliate takes responsible gaming seriously. From age limits to ways of keeping yourself protected, the site actively provides assistance on all these matters. See the responsible gaming guidelines for more details.
There are some signs that indicate a problem: repeatedly playing to recover losses, spending beyond your budget, spending long hours playing while neglecting family or work, and being unable to stop playing. If you notice these signs, it is important to seek professional help.
For problem gambling, contact the baji affiliate support team directly — they will help you take the necessary steps. Also speak with a family member or someone you trust, and seek help from local mental health services.
No. A minimum age of 21 is required to participate in all activities at baji affiliate, including casino and betting. No one under the 21+ age limit can open an account or play. There are no exceptions to the age verification requirement.
Yes, baji affiliate offers cooling-off and self-exclusion options as part of responsible gaming. If you feel you need a break, contact the support team and request the limit or break period of your choice.
baji affiliate's terms and conditions may be updated as needed. Visit the terms and conditions page regularly to stay up to date. If there are any major changes, you will be notified through your account.
Questions about the VIP program
The baji affiliate VIP program has four tiers — Bronze, Silver, Gold and Platinum. Each tier comes with weekly cashback and special benefits. See the baji affiliate VIP page for full details of the program.
The baji affiliate VIP program has four tiers: Bronze, Silver, Gold and Platinum. Each tier has a different weekly cashback rate — benefits increase progressively from Bronze through to Platinum.
baji affiliate VIP members receive cashback on their weekly net losses, with the rate varying by tier. Higher tiers also come with personalised offers, priority support and access to special promotions. The benefits improve as you move up the tiers.
Progression through baji affiliate VIP tiers depends on regular play. The more active you are and the more consistently you participate, the faster you can advance to the next tier. Contact the support team to find out about the specific criteria.
Weekly cashback is calculated on the total net losses for the week — that is, total losses minus total winnings. For example: a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 cashback (the maximum rate for that tier).
The weekly cashback rates for baji affiliate's four VIP tiers are: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, and Platinum — up to 0.8%. Cashback is based on the week's net losses.
Still have questions? Contact us directly
If the answers above haven't resolved your question, the baji affiliate support team is ready to help you directly. You can reach out in both Bengali and English.
Live chat support
Click the chat icon on the website. Active 24/7 — ask your question in Bengali at any time of day or night and get a quick response.
Email support
For more complex matters, write in detail and send an email to: [email protected] — the support team will reply as soon as possible.
All activities at baji affiliate are for ages 21+. Read the responsible gaming guidelines.